Refund policy

We want you to be completely satisfied with your purchase. Please review our policy below:

🕰 Return Window
New Items: 14 days from delivery
Used & Vintage Items: 7 days from delivery

🚫 Final Sale Items:

Software purchases are non-refundable and final.


📦 Return Requirements

  • All items must be returned in their original, as-shipped condition, including all original packaging and accessories.
  • A restocking fee may apply if the item shows signs of use or is missing components.
  • Please contact us for return authorization before sending back your item.


📭 Shipping & Fees

  • The buyer is responsible for return shipping (unless the item is not as described).
  • A 15% restocking fee applies to all returns.
  • Refunds will be processed back to your original method of payment once we have received and inspected your return.


Questions?

If you have any questions or need help with a return, please contact us directly:

📧 Email: help@crazydavesmusic.com
📞 Phone: (904) 374-1843