🎁 Holiday Return Policy (Effective November–December)
During the holiday season, we’re extending our return window to make shopping easier and more flexible.
We want you to be completely satisfied with your purchase. Please review our policy below:
🕰 Return Window
✅ New Items: 14 days from delivery
✅ Used & Vintage Items: 7 days from delivery
🎄 Holiday Extension: Eligible purchases made between November 1 and December 31 may be returned until January 31 of the following year.
📦 Return Requirements
- All items must be returned in their original, as-shipped condition, including all original packaging and accessories.
- Please contact us for return authorization before sending back your item.
📭 Shipping & Fees
- The buyer is responsible for return shipping (unless the item is not as described).
- Items returned in non-resellable condition (opened packaging, missing parts, signs of use, or damage) may be subject to a restocking fee of up to 100% of the item’s value.
- A 15% restocking fee applies to all returns.
- Refunds will be processed back to your original method of payment once we have received and inspected your return.
❔Questions?
If you have any questions or need help with a return, please contact us directly:
📧 Email: help@crazydavesmusic.com
📞 Phone: (904) 374-1843
